Privacy Policy

A Straightforward Commitment To Your Privacy

At 1800 Estimating, your privacy isn’t a legal checkbox, it’s a professional obligation. When contractors send us their project plans, bid documents and business information, they’re trusting us with materials that are sensitive, strategic and valuable. We take that trust seriously. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, who (if anyone) we share it with and what rights you have over your own data.

Please read this policy before using our website or services. By continuing to use 1800 Estimating or engaging our estimating services, you agree to the practices described here. If you have questions at any point, contact us directly at: plans@1800estimating.com.

Who We Are

1800 Estimating is a construction takeoff and estimating comapny based in the United States. We provide quantity takeoff and cost estimating services exclusively to support construction bidding. For the purposes of this Privacy Policy:

“We,” “us,” “our” refers to 1800 Estimating
“You,” “your,” “client” refers to any person or business that uses our website or services
“Services” refers to our construction estimating and takeoff services
“Personal Information” refers to any information that can identify you as an individual or business

Information We Collect

We collect only information necessary to provide our services effectively and professionally. Here is clear breakdown of what we collect and how:

Information You Give Us Directly

When you interact with 1800 Estimating whether through our website, phone, email or client portal, you may provide: Contact & Identity Information:

Full name
Company name and trade/contractor type
Email address
Phone number
Business address or service area

Project & Bidding Information:

Project address and location
Project scope description and trade details
Bid deadlines and special instructions
Any notes or preferences related to your estimate
Project plans, drawings and specifications (uploaded for estimating)

Billing & Payment Information:

Billing name and address
Invoice and transaction records
Payment method details (processed securely through third-party payment processors, we do not store raw card numbers)

Account Information (If You Create a Portal Account):

Username and password (encrypted)
Account preferences and settings
Order history and project records

Communications:

Emails, messages and notes exchanged with our team
Feedback, reviews or testimonials you voluntarily submit
Support requests and related correspondence

Information Collected Automatically When You Visit Our Website

This data is used in aggregate form to analyze website performance, improve user experience and understand which content is most useful to our visitors. It is not used to personally identify individual users unless combined with information you’ve provided directly. When you browse 1800 Estimating we automatically collect certain technical data through cookies and similar technologies:

IP address and approximate geographic location
Browser type and version (e.g., Chrome, Safari, Firefox)
Device type (desktop, mobile, tablet) and operating system
Pages visited and time spent on each page
Referring URL (the page that brought you to our site)
Clicks, scrolling behavior and navigation patterns
Session duration and frequency of visits

Information From Third Parties

Any third-party information is handled with the same care and protections as directly provided information. In limited circumstances, we may receive information about you from third parties such as:

IP address and approximate geographic location
Payment processors who confirm transaction status
Industry directories or referral partners who recommend our services
Analytics platforms that provide aggregated traffic and behavior data

How We Use Your Information

We use the information we collect for the following specific purposes:

To Deliver Our Estimating Services: Your project plans, specs and scope information are used exclusively to prepare your estimate or takeoff. This is the primary and most critical use of the information you share with us.
To Communicate With You: We use your contact information to respond to inquiries, confirm orders, send completed estimates and follow up on active projects.
To Process Payments: Your billing information is used to complete transactions accurately and issue invoices.
To Manage Your Account: If you have a client portal account or monthly package, we use your information to manage your subscription, track your order history and maintain account records.
To Improve Our Services: Aggregated and anonymized usage data helps us understand what’s working, identify service gaps and continuously improve our processes.
To Send Service Communications: We may contact you with order confirmations, estimate delivery notifications, service updatesand responses to support requests.
To Send Marketing Communications (With Your Permission Only): If you’ve opted in, we may occasionally send information about new services, pricing updates or construction industry resources. You can opt out at any time, no questions asked.
To Comply With Legal Obligations: We may use or retain certain information as required by applicable law, tax regulations or in response to lawful government requests.
To Protect Our Business and Clients: We may use information to investigate fraud, address security issues, enforce our Terms and Conditions, nd protect the rights and safety of 1800 Estimating and our clients.

Project Files, Special Confidentiality Notice

This section is especially important for contractors and businesses who submit construction documents to us. When you upload project plans, drawings, specifications, bid documents or any related files for estimating:

Your files are accessed only by the assigned estimator and quality reviewer on your project.
Your files are never shared with any third party, competitor or other client under any circumstances.
Your files are never used for any purpose other than preparing your requested estimate.
Your files are stored on secure, access-controlled servers with restricted internal access.
Your files can be permanently deleted upon your request at any time.
We are NDA-ready, if your organization requires a signed Non-Disclosure Agreement before sharing project materials, we will execute one.

Contact us at plans@1800estimating.com to arrange this before submission. We understand that project plans often contain proprietary design information, competitive pricing strategies and sensitive business data. We treat them accordingly, with the same professional discretion you would expect from any trusted business partner.

How We Share Your Information

We do not sell, rent, trade or broker your personal information to any third party, ever. Period. We share information only in these strictly limited circumstances:

Trusted Service Providers We work with a small number of third-party vendors to operate our business including cloud hosting providers, payment processors and email delivery platforms. These vendors are contractually bound to use your data only for the specific purpose of supporting our services and nothing else.
Legal Compliance If required by law, court order, subpoena or government authority, we may disclose certain information. We will notify you when permitted by law before complying with any such request.
Protection of Rights We may disclose information when we believe in good faith that it is necessary to protect the rights, safety or property of 1800 Estimating, our clients or the public such as in the case of fraud investigation or security threats.
Business Succession In the event of a merger, acquisition, asset sale or restructuring of 1800 Estimating, client information may be transferred to the successor entity. We will provide prior notice if this occurs and ensure that the same privacy commitments apply.
In all cases, we share the minimum information necessary for the specific purpose and ensure appropriate protections are in place.

Cookies And Tracking Technologies

Our website uses cookies to function properly and improve your experience. Here’s what that means in practice:

Essential Cookies

These are required for the website to work. They enable navigation, form submissions and secure access to your account. You cannot opt out of essential cookies without disabling site functionality.

Analytics Cookies

We use tools like Google Analytics to understand how visitors interact with our website, which pages are visited, how long users stay and where traffic comes from. This data is aggregated and anonymized. No individual user is personally identified.

Preference Cookies

These remember your settings and choices so you don’t have to re-enter them every visit.

Marketing Cookies (Optional)

If enabled, these help us understand which of our marketing channels are most effective. These are not required and can be declined.

Note: Disabling certain cookies may affect some website features.

Data Security

Protecting your data is a responsibility we take with full seriousness. While we implement every reasonable precaution, no system connected to the internet is 100% immune to risk. We encourage you to protect your own account security by using strong, unique passwords and not sharing login credentials. If you believe your account or data has been compromised, contact us immediately at: plans@1800estimating.com Our security measures include:

SSL/TLS Encryption on all data transmitted between your browser and our website
Encrypted storage for sensitive files and account credentials
Access controls that limit data access to authorized team members only
Regular security reviews and monitoring of our systems
Secure cloud infrastructure with industry-standard data protection

Data Retention, How Long We Keep Your Information

You may request deletion of your personal data or project files at any time by contacting plans@1800estimating.com. We will confirm deletion within 10 business days.

Data Type	Retention Period
Active Client Account Data	Duration of Account + 2 Years
Project Files (Plans, Specs)	90 Days After Project Completion or Deleted on Request
Billing and Payment Records	7 Years (As Required by Us Tax Regulations)
Data Type	Retention Period
Email Correspondence	3 Years
Website Analytics Data	26 Months (Google Analytics Default)

Your Privacy Rights

Depending on your state of residence, you may have the following rights under applicable US privacy laws (including CCPA for California residents):

Right to Know: You may request a summary of the personal information we hold about you and how it is used.
Right to Access: You may request a copy of the specific personal data we have collected about you.
Right to Correction: You may request that we correct inaccurate or outdated information in our records.
Right to Deletion: You may request that we delete your personal information, subject to legal retention requirements.
Right to Opt-Out of Marketing: You may unsubscribe from marketing emails at any time using the unsubscribe link in any email or by contacting us directly.
Right to Data Portability: You may request that your data be delivered to you in a portable, machine-readable format.
Right to Non-Discrimination: Exercising any of these rights will not result in different service quality or pricing from 1800 Estimating.

Third-Party Links

Our website may occasionally link to external websites such as industry resources, payment processors or partner pages. Once you leave 1800 Estimating, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party sites you visit.

Changes To This Privacy Policy

We may update this Privacy Policy as our services evolve, as new laws take effect or as our data practices change. When material updates are made:

The “Last Updated” date at the top of this page will be revised
Significant changes will be communicated via email to active clients
Continued use of our website or services after updates are posted constitutes acceptance

We encourage you to review this policy periodically to stay informed. If you have questions, concerns or requests related to your privacy or this policy, our team is here to help:

Email: plans@1800estimating.com
Phone: +1 (619) 912-9390

Children’s Privacy

Our website and services are intended exclusively for business professionals and contractors. We do not knowingly collect any personal information from individuals under the age of 18. If we learn that we have inadvertently collected data from a minor, we will delete it immediately and without delay. If you believe a minor has submitted information to us, please contact us at plans@1800estimating.com.